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Privacy Policy

OUR PRIVACY AND COOKIE POLICY

This website is owned and operated by Hummingbird Travel.

This privacy policy sets out how Hummingbird Travel, (“we, “us”, or “our”)  use and protect any personal information that you give us when you use this website. We are committed to ensuring that your privacy is protected at all times.

  1. WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect the following personal information.

Personal information is anything that enables you to be identified or identifiable, e.g. your name, postal address, email address and telephone number. The information may be collected in the following circumstances:

  • Calling us by telephone to:
  • Hiring our coach
  • Booking a trip, excursion or holiday
  • Searching and browsing our websites for content
  • Subscribing to our newsletter
  • Contacting us for further information

CHILDREN

  • We understand the importance of protecting children’s privacy and we never knowingly collect personal information about individuals under the age of 18.
  1. WHAT DO WE DO WITH THE INFORMATION WE GATHER?

When you provide your personal information to us, we may use it for any of the following reasons:

  • To provide the service requested by you
  • Internal record keeping.
  • We may use the information to provide and improve our service to you.
  • To develop our business & services
  • We may periodically send promotional e-mails about new events, newsletters, special offers or other information which we think you may find interesting using the e-mail address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by e-mail or mail.
  •  We may use the information to customise the website according to your interests.

3 HOW DO WE USE YOUR INFORMATION?

We have legal obligations, under the Data Protection Act 1998, to collect any personal information that you provide to us fairly. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

4. RETENTION OF PERSONAL INFORMATION

We will retain your personal information only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.

 

  1. SECURITY

Hummingbird Travel is committed to ensuring your information is protected and held securely. However, the internet is not a secure medium and we cannot accept responsibility for the security of an e-mail during transmission or for non-delivery of that e-mail.

 

  1. LINKS TO OTHER WEBSITES

Our website may contain links to other websites not controlled by us. Therefore, once you have used these links to leave our site, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  1. COOKIES

 

Our website uses cookies which are small text files that are stored on your computer, tablet, mobile phone or other device when you browse websites. The cookies in use on this website help us to make the website work as you would expect and they also improve the security of the site. We do not use cookies that:-

 

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties

 

8. COOKIE PERMISSIONS

Unless disabled in your website browser the strictly necessary cookies cannot be disabled in any other way. If you continue to use our website we take this as acceptance of their use.

 

CONTACT US

If you have any questions or complaints about this Privacy policy or how we process your personal information, please contact us by:

Email: info@hummingbird-travel.co.uk